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Course Information:
The new Consumer Standards for Social Housing aim to ensure that tenants have a safe, secure and well-maintained home with support from their landlord. Within the four key standards is the ‘Neighbourhood and Community Standard’. This looks to ensure that:
This training course has been designed for housing professionals and has been designed to equip you with an understanding of the key offences which may have an impact on your tenants, how they can be reported and what action can be taken to prevent, reduce and tackle these types of crime and anti-social behaviour.
The course will be delivered by Sarah Bradley, who has nearly 20 years’ experience as a criminal investigator across police, local authority and regulatory body offices. Sarah has a vast amount of experience in conducting investigations into waste crime, including organised waste crime. She has achieved multiple prison sentences and Criminal Behaviour Orders for those who have committed offences of fly tipping. Sarah has also provided case studies to DEFRA, the National Fly Tipping Prevention Group and Fly Tipping Action Wales surrounding best practice and tackling and preventing fly tipping. Sarah has demonstrated her ability to form lasting and successful partnership working groups to tackle waste crime and was the first local authority officer to be a Lead Responsible Officer for an organised waste crime group in Kent.
This course is a one-day course which can be delivered both virtually and in person.
Audience:
This course has been designed specifically for housing professionals of all roles, including customer service, estates, maintenance, officer, team leaders, managers and board members.
Learning Objectives:
The objectives of this course are as follows:
We regularly run our courses virtually and these can be booked on our Training Calendar page. If you are unable to find a date that suits you then please get in touch and we will endeavour to assist.
Virtual course - £110+VAT per person (discounts avilable for bookings over 5 people)
In-person course - please contact us for more information about pricing and group sizes.